Privacy Policy
Last updated 6 October 2026 · See also our Terms of Service
In short: we only keep what we need to run your account, deliver your keys and lock each subscription to one PC. Hardware identifiers are hashed before they leave your computer, we never see your card details, we don't run trackers or ads and we never sell your data.
1. What we collect
Information you give us:
- your username, email address and password (stored only as a one-way hash);
- a profile picture, if you choose to upload one;
- your orders, keys and subscriptions, including when they were activated, frozen or expire;
- messages you send to staff in support tickets.
Information collected automatically:
- the IP address used to sign in to the website or the loader, and failed sign-in attempts;
- a hardware ID for each PC that runs the loader. It is built from hashes of hardware serials (motherboard, disks, GPU, RAM, MAC address) calculated on your computer, the raw serials never reach our servers;
- the loader version you are running and when each PC was first and last seen.
We don't ask for your real name, postal address or phone number, and payment card numbers never touch our servers.
2. How we use it
- to create and run your account and deliver the keys you buy;
- to lock subscriptions to one PC, stop account and key sharing, and enforce bans;
- to protect the service against brute-force attempts, fraud and chargeback abuse;
- to answer support requests and contact you about your account;
- to keep the purchase records the law requires.
We don't send marketing emails, show ads or build advertising profiles, and we never sell or rent your data.
4. How long we keep it
- Account data is kept while your account exists.
- Order and payment records are kept for as long as accounting and tax rules require, even after an account is deleted.
- Loader sessions expire after a few hours, and failed sign-in attempts are cleared after a short period.
- Hardware IDs tied to a ban will be kept after an account is deleted, so the ban keeps working.
5. Your rights
You can change your email, password and profile picture at any time from your dashboard. You can also ask us for a copy of your data, to correct it, or to delete your account by opening a support ticket. We reply within 30 days.
7. Games and trademarks
AXI0 is not affiliated with, endorsed by or connected to any game publisher or platform. Game names, logos and artwork shown on this site belong to their respective owners.
8. Who we are
AXI0 is operated by its staff team. For any privacy question or request, open a support ticket in the site or in our Discord server. The service is intended for people of legal age in their country; we don't knowingly collect data from minors.